Frequently asked
questions

As Pettysave, we started off with the goal of helping Nigerians save as little as they can while also capturing investment opportunities but we have grown beyond that. The rebrand is intentional to reflect the trajectory of the company.

No changes have been made to your funds. The rebranding only affects the visual representation of both the mobile and web app, the mission, as well as the provision of new product offerings.

For savings or investments withdrawals: Log in to your Jetseed account, click on 'savings' from the menu and select the savings plan you'd like to withdraw from. Click on 'withdraw' and specify the amount you'd like to withdraw. Select if you want to withdraw to your wallet or bank account. If you would like to withdraw to your wallet or bank account, click on your preferred option. You will receive your funds in a short time.

For investments: Once your investment plan matures, you will be notified via given channels (social media, email and app notification) and your investment plus return will be moved to your wallet.
Note: You need to have filled your bank details in your payments section before attempting to withdraw into your set bank account.

For wallet withdrawals: Log in, click on 'payments' from the menu and scroll down. Click on 'withdraw', specify the amount you'd like to withdraw and choose your preferred bank account from the account numbers that have been saved in your account.

For referral plan withdrawal: As long as your balance is up to N2,000 (Two Thousand Naira) or more and you have linked your BVN to your Jetseed account, you can withdraw from the plan at the end of each month once.

For commission plan withdrawals: After your BVN has been added to your account, your plan will be ‘complete’ and your balance will be moved to your wallet. Afterward, all your referral commissions go straight to your Jetseed wallet and you can withdraw from there.

For donation withdrawals: Once a donation plan has ended, you can request for withdrawal into your preferred bank account.

All office and contact information are still the same. You can contact us at support@jetseed.com or our customer care on 08179448367.

Yes, every product and service we offered on Pettysave will be offered on Jetseed. We even have more exciting features such as Cashbacks when you use our platform to pay bills, buy credit. transfer and receive funds, and so much more.

No, there are no significant changes on our core features.

No, we have grown to be bigger and better. We have added more amazing features to our platform hence why we decided to change our name.

No products on Pettysave is being dissolved by the rebranding. However a few updates have been made to some of the product offerings.

Yes it has.
Our missions is to build economic and internet infrastructure to aid people in their journey to financial freedom.

Yes, we do.
We encrypt your data via SSL (an encryption-based Internet security protocol) and require OTPs (One-time passwords) for sensitive actions on your account. We also  enforce the usage of strong passwords on your account to prevent hacking and/or identity theft.
All your payment processes are handled via a secure and reliable payment processor. We protect your funds by only hosting investment opportunities that come with their own insurance covers and have been pre-vetted for maximum security.
Jetseed operates with a cooperative license and also possesses a Microfinance license (Marvelous MFB) which is duly registered by the Central Bank of Nigeria (CBN). We are currently working to render more offline services to our users and penetrate the rural areas of the country.

Jetseed enables people to attain financial freedom through our various savings and investment products as well as adequate financial education. Jetseed helps you  schedule your savings conveniently either daily, weekly or monthly. You can save towards specific targets such as rent, school fees, travel, car, wedding etc. and you can also invest for amazing ROIs ( Returns on Investment).

All that will be required from you upon sign up is: your name, phone number or email address and a password.

You can view your activities on the Jetseed platform by clicking on ‘Show recent activities’ at the bottom of the dashboard. To access the full list, Click on the ‘See all activities’ button at the bottom of the page. You will be redirected to a page with records of all your activities on Jetseed.

Yes, you can.

Jetseed offers higher returns on savings and investment than the traditional banks. There are no hidden or bank charges with Jetseed transactions. Everything on Jetseed is automated and makes savings effortless.

Your financial goals or intention will guide you in choosing one of these options:

• Autosave: This feature automatically saves a fixed amount from your bank account either daily, weekly or monthly. Interest rate is 10% per annum.
• Target Save: Hit your goals directly by using the target save feature e.g. car, travel, school, etc. while making an interest of 10% per annum.
• Vault: Earn more interest by saving for a minimum of 1 to 12 months. The longer you keep it, the higher your interest rate (1 to 12%). Once your withdrawal date is set, savings cannot be withdrawn till then.
• Top Up: This allows you to add more funds to your savings. This is especially good if you miss a few saving dates due to insufficient funds and need to meet up with your savings target or just have extra cash to save. To save an extra amount outside your normal plan, click on ‘Top Up’, input how much you want to save instantly and it will be debited from your account.

On autosave and target save, you earn 10% interest annually. For vault, you earn 12% per year. The percentages of returns on savings are prorated daily and paid directly into your savings plan.

Yes you can. You can save for different people with the target save feature. Go to savings, click on a new plan and then create a target save. You can then customize and name it accordingly. E.g save for Brian, save for Jessica.

No, you will not be charged any fee at all. This is a voluntary saving so you are only debited when you have the exact savings amount or more in your bank account.

Interests are prorated daily and paid directly into your savings plans for Autosave and Target Save. Interest on Vault (12% p.a) is paid upfront into your wallet at the start of the savings plan.

Yes you can. Click on 'Top Up', input how much you want to save instantly and it will be debited from your account.

Yes, all savings plans on Jetseed can have their savings amount increased using the edit button or whenever you ‘Top up’. You can also pause the Autosave plan whenever you want.

You can only pause the Autosave plan.

Yes, all cards issued by Nigerian banks are accepted such as Verve, Visa or MasterCard. Some cards may however not be cleared for online transactions, check with your financial institution to resolve the issue.

Yes you can add multiple cards to your Jetseed account

You can save and invest without a card on Jetseed. However, you will only be able to save in a vault and make investments. This is because in order to run an autosave or target save plan, you need to add your card to enable automation. Card-less transactions have to be done manually.

Yes you can. However, you can only make an inter-user transfer twice a day and the maximum you can transfer is a total of N500,000 per day.
Yes, you can transfer money from your Jetseed account to another user on Jetseed. This is called an Inter-user transfer. Once your BVN has been verified on our platform, you are eligible for inter-user transfer. However, if your BVN has not been verified on our platform then you are not eligible for inter-user transfer. learn more here.

Send an email with screenshots as proof to support@jetseed.com or call customer care on 08179448367

We encrypt your data via SSL (an encryption-based Internet security protocol) and require OTPs (One-time passwords) for sensitive actions on your account. We also enforce the usage of strong passwords on your account to prevent hacking and/or identity theft. All your payment processes are handled via a secure and reliable payment processor. We protect your funds by only hosting investment opportunities that come with their own insurance covers and have been pre-vetted for maximum security. Jetseed operates with a cooperative license and also possesses a Microfinance license (Marvelous MFB) which is duly registered by the Central Bank of Nigeria (CBN). We are currently working to render more offline services to our users and penetrate the rural areas of the country.

For verifying users, we’ve put the following in place:

• When adding your bank account, the account name must match the name on your Jetseed account
• Once you put your BVN, the account name on all bank accounts added to your Jetseed profile must match with it. If you already have a bank account added to your Jetseed profile with a name that does not match with the name on your BVN, it will become invalid and be removed.

No, it is not compulsory to link your BVN to Jetseed.

Your Bank Verification Number (BVN) is required for the following actions:

1. Transferring money to another Jetseed user
2. Withdrawing above ₦50,000
3. Receiving money from another Jetseed user
4. Withdrawing your ‘Referral Bonuses’
5. Access to your ‘Referral Commissions’

We are located at 1 Tinuola Close, Animashaun, Akowonjo, Egbeda, Lagos Nigeria

You can call customer care on 08179448367 or send an email to support@jetseed.com

On your Jetseed Mobile or Web app, here are the thing you can do:

1. Transfer from your wallet to any saving plans.
2. Transfer to your friends and family that use Jetseed also. A way to transfer to them is to use their username, email or phone number to transfer to them.
3. Transfer to non users that are not on Jetseed. This is called Transfer claim. This is where you can transfer to them using their phone numbers.
4. Transfer to your bank account from:
   1. A savings plan (Autosave and Target save). See the conditions for transferring from a savings plan below.
   2. Your wallet

To transfer from your wallet to your bank account, kindly follow the guidelines below:

• Login to your Jetseed account.
• Navigate to your wallet page
• In the wallet page, click on the "Transfer" button.
• After clicking on the transfer button, click on "Bank Account" and enter the amount you wish to transfer then select your preferred account number you want to transfer to. Ensure you have added the bank account number to your account before trying to withdraw.
• If not, then click on "Add bank" to add the account number. When adding bank details:
• Select the bank name and enter account number. Once that is done, a verification process will occur to ensure that the account number belongs to you.
• Once the bank account details have been added, ensure it is selected when making a transfer then proceed to authorize transfer either using your Password or 4-digit PIN.

Transfers on Jetseed usually take less than 3 mins but allow a 2hrs wait period if you don't receive the money in your designated bank account in less than 3 minutes. If you still haven't receive the transferred funds after 2hrs, please contact support via support@jetseed.com.

Transfers from your wallet to your bank account is free.

Every savings plan is unique and has some conditions regarding transferring funds. You can transfer to your wallet or to your bank account via the autosave and target save plans. See conditions for transfer below.

Autosave Plan

Autosave plans allow you to save in 3-months intervals after which can choose to withdraw on the "Free transfer dates" or skip that cycle and keep saving. Trying to transfer outside a free transfer date will attract a 5% penalty for breaking the saving plan. Autosave plans have an option to lock the plan in order to enforce full discipline and ensure you reach your goals. You will not be able to transfer once you lock your autosave plan until the set end-date and sure the end date you set is on or before your desired transfer date as the plan is still subject to free transfers only on free transfer dates.

If your set end date does not fall on our free transfer dates then your savings plan is till subject to 5% Penalty fee on withdrawals.

The Free transfer dates are
March 31st, June 30th, September 30th, December 31st for autosave plans.

Target save plans
Transfer conditions on target save plans include

• Transfers before the set end date always attract 5% penalty of the transfer amount
• Transfers on/after end date and target amount not reached means forfeiting all interest gained
• To transfer freely and with your interest, you must ensure to reach your target by the set end date and in target amount, hence all transfers on/after end date haven met the date and amount targets are free.

Vault plans Funds in your vault plan cannot be accessed until after the set end date. On the set end date, your locked funds are moved to your wallet and the vault plan moved to your savings history. You can freely withdraw from your wallet using the instructions above.

• On your dashboard, tap on the "Transfer Money" button.
• Tap on "Jetseed User" button, the User-transfer screen will show up. Tap on the "Add Recipient" button and fill the form.
• All you need to do is enter either the user's phone number, email or username, wait for their profile picture and name information to show up so as to confirm that you are transferring to the right person.
• Enter the amount you want to transfer, you can leave a message for the person and proceed to tap on the "transfer" button. Provide your password or PIN to authorize the transfer. Inter-user transfers are instant.

This can be done by using the person's phone number. Simply follow the same process outlined above but enter their phone number instead. N5 will be charged to your wallet as an SMS charge for notifying the person. The SMS sent to the person will contain a link for the person to sign up and after sign up, the money sent to them can be claimed. This is what we call a Transfer Claim.

When your investment matures, both your capital and the returns earned are moved into your wallet where you can transfer free or reinvest. Please note a 10% withholding tax will be charged on your returns only and this charge would be paid to LIRS (LIRS is the operational arm of the Lagos State Government responsible for the collection of taxes and other revenues).

If you are yet to link your BVN to your Jetseed account, you will only be able to transfer to a Jetseed user or bank account twice a day. The maximum you can transfer is ₦50,000 per day.

If you have linked your BVN, you can withdraw as much as you want from your wallet or savings plan (as long as it is not locked or does not have a set end date) but not more than twice a day.

Jetseed does not have any hidden bank charges when you deposit money into your Jetseed account or transfer to your bank account.

In order to pay interests, Jetseed invests your savings in several Investment options and requires you to save consistently to earn you interests on your savings. Every savings plan is crafted to cater for different financial scenarios. We help you enforce discipline as well as ensure there is enough funds to be put to work. Hence why the penalty charge is required to:

• Discourage you from breaking your savings agreement and help you save. If you wish to enforce total discipline for yourself, you can use the "lock" option to prevent you from initiating a transfer.
• The Penalty charge helps us shield the consequences of breaking users savings agreement on our business model.

This is the amount you get paid on Jetseed whenever you refer someone new to save and/or invest.

So this is how it works. Once you register on Jetseed, you get a referral code and link. When you share this code or link with anyone and they sign up with it, you will be notified. Once your referral saves up to ₦2,000, you will both receive ₦250 each. We’ve also made it in such a way that even if your referral invests without saving, you will both still receive ₦250 each. Your ₦250 will be paid into your ‘Referral plan’ while your referral’s ₦250 will be paid into their wallet.

The ‘referral plan’ is a savings plan with no interest, top-up, editing or cancellation ability. This is where all your referral bonuses are paid.

You can transfer from the plan at the end of each month once you have linked your BVN to your Jetseed account.

These are similar to referral bonuses, just that…they’re even better! Referral commissions are what you get whenever any of your referrals invests on Jetseed.

All investment plans on the app come with their own referral commission ranging from 2.5–10% per investment unit. If you have not linked your BVN to your Jetseed account, you will receive your referral commissions in a ‘Commission plan’. If you have already linked your BVN to your Jetseed account, your referral commission goes straight to your Jetseed wallet.

The ‘commission plan’ is a savings plan with no interests, top-up, transfers, editing, or cancellation ability. This is where all your referral commissions are paid until you link your BVN to your Jetseed account.

When you put in your BVN, the plan will be ‘complete’ and the balance will be moved to your wallet. From then on, all your referral commissions go straight to your Jetseed wallet and you can transfer from there.

1. Copy your referral code or link from your Jetseed account
2. Send it to friends, family and others. You can also include the link as your website or add the code to your bio on social media (LinkedIn, Instagram, Facebook, Twitter etc.). Also, you can make regular posts about it and include your code or link. Don’t forget to add a call to action that prompts people to click the link or use your code.

Another option is to use your phone number. You can send the phone number you used while creating your Jetseed account to your potential referrals and tell them to input it in the referral field when they’re signing up instead of the code.

It is an exclusive community of young, smart, and influential individuals and students in some of the leading higher institutions (universities and polytechnics) across the country.

Anyone: Students, corporate individuals and others.

A creative mind, an active Jetseed account (saving and/or investing) and active social media accounts (Instagram, Facebook, Twitter or LinkedIn).

Here, we explain how the regular Jetseed referral program helps you earn bonuses and commissions — including the terms of earning. However, when you partner with us as an ambassador, here are some of the additional benefits you enjoy from our referral (share and earn) program: extra and ever-increasing referral bonuses, access to exclusive events and trainings, early access to new Jetseed features, sponsored event collaborations, freedom to introduce your own ideas, get support in a creative environment and win awards of merit.

You earn ₦350 whenever a new referral starts saving. As time goes on and you invite more active users, you rank higher on the ambassador leaderboard and your referral bonus increases and can go as high as ₦1,000. The proceeds are paid into a special savings plan which can be withdrawn from at the end of every month. Also, whenever your referrals invest, you earn 2.5-10% commissions. Please note that as a Jetseed ambassador, your referrals do not earn any bonus for signing up through you. However, they can join the referral or ambassador program and earn from that.

1. Copy your referral code or link from your Jetseed account
2. Send it to friends, family and others.
3. Add the description ‘Jetseed ambassador’ to your social media bio and don’t forget to tag us @getjetseed. You can also include the link as your website or add the code to your bio as well. Also, you should make occasional posts about it and include your code or link. Don’t forget to add a call to action that prompts people to click the link or use your code.

Another option is to use your phone number. You can send the phone number you used while creating your Jetseed account to your potential referrals and tell them to input it in the referral field when they’re signing up instead of the code.